1. HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Keep in mind that we order on demand. Therefore we take about 3-5 business days to process and pack our products then you should add shipping times on top of that. Please allow extra time for your order to be processed during holidays and sale seasons.
3. MY TRACKING NUMBER ISN’T WORKING
Tracking numbers can take 3-5 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
4. I NEED HELP WITH A LATE ORDER
Remember that we order upon request. Therefore, it takes us approximately 3-5 business days to process and package our products, then you should add 7 to 14 days for shipping.
If your order has not arrived after 17 working days, please contact our team, we will be happy to assist.
5. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard as well as Paypal.
6. WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.
7. HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.